Withdrawals were stopped after more than a year of deposits. CFB asked for statements and chat records, completed the review in three weeks, and sent the file to Global Refund. Most of the balance was returned.
Reviews
What complainants say after the file is closed.
These accounts describe cases reviewed by CFB and recovered, where possible, by Global Refund.
I had sent USDT to a broker that later blocked the wallet. Investigation followed the transaction hashes. The case took about two months. A large part of the cryptocurrency was recovered.
The platform showed profits that could not be withdrawn. Compliance asked for bank slips and identity documents. Once the file was complete, Global Refund handled the recovery. The process was clear and I was not asked to pay CFB.
I was unsure whether a complaint was worth filing. The intake was straightforward. The file moved from investigation to referral in just over a month. I received regular updates.
The broker used a copied website and pressure to deposit more. CFB documented the pattern and referred the case. Recovery took longer than the simple files, closer to 90 days, but the outcome was still a refund.
Card payments and a later crypto top-up were both in the file. Having the receipts ready made a difference. The review was careful rather than fast, and the refund came through Global Refund.
They asked us to open a new wallet. We did not believe anything would arrive. Then USDT came in, and from there we sent it to the bank. We are still in shock. What happiness — we thought that money was gone forever.
I created a fresh wallet, as instructed. A few days later the USDT was there. I converted it and received the funds on my bank account. I sat at the table and could not speak. Such happiness after months of blocked withdrawals.
The broker had taken crypto deposits only. CFB and Global Refund told me to prepare a new wallet. The USDT arrived in two transfers. After that I could move everything to the bank. We were in shock. It felt like a second life.
I opened a new USDT wallet because the old one was tied to the broker. The refund came in USDT first, then I withdrew to my bank the same week. My family was in tears. We are still in shock that it actually arrived.
They recovered the loss in cryptocurrency. A new wallet, USDT on the screen, and the next day the bank balance moved. I kept refreshing the app. What happiness — I had already told my children the money was lost.
I was sceptical about a new wallet. Then the USDT landed, I cashed it out, and the bank confirmed the credit. We are in shock, in the best way. After so many months, this is real happiness.
The file took closer to 90 days, but the last step was simple: new wallet, USDT received, then a transfer to the bank. My wife and I were in shock. We walked around the house laughing. What a happiness.
I had never used a wallet for a refund before. They guided me, USDT arrived, and I sent it on to my bank. I am still in shock that we could receive it this way. It is hard to describe that happiness.